Case Study: IRI Global

How a technology firm created a high performing culture

IRI is one of the original innovators in big data and integrates the world’s most extensive set of otherwise disconnected data to help CPG, retail, over-the-counter health care, and media companies grow their businesses.

IRI Liquid Data®, a technologically-advanced, cloud-based visualization platform, combines data with predictive analytics to uncover new consumer insights and integrate them.

By analyzing the profitability of assortment, pricing and promotions, tailoring media strategies to likely brand purchasers, or guiding through market planning of a new product, IRI ensures that the business can leverage data better to help them grow.

Challenge

A satellite office consisting predominantly of Sales and Account Management staff was experiencing low morale. Senior leadership described their culture as one that was "‘close knit’ yet based on protection and silos rather than depth of connection". Employees were having difficulty finding a sense of purpose. Considering themselves as secondary to Head Office created an ‘us vs them’ mentality and at times lead to blame and lack of ownership. Staff tended to focus on their own individual contributions rather than on collaboration and group outcomes.

In this case study you will learn how MindNavigator created:

  • A solution that enablesstaff to be and do their best, by increasing individuals’ self awareness, accountability and agility and reducing fear-based actions and behaviours.
  • A solution that helpsbuild trust, collaboration and openness which leads to improved working relationships and innovation.
  • A solution that helps shape and sustain a corporate culture to generate performance uplift across the organisation and builds an environment that people want to be a part of.



“Some of our participants got more out of one learning experience in MindNavig8or® than several courses we had sent them on previously. The behaviour that we’ve seen as a result of rolling out Mindnavigator has been similar to that of what we would see if we’d invested on a one-on-one coaching program for individuals”

- Anna Wenngren, Human Resources Director AAPAC (Africa & Asia Pacific)

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